Hagley Park, Christchurch
842 Grand Pacific New Zealand Reviews
4.6/5.0
4.6 out of 5 based on 293 user reviews.
Overall Tour Rating
Value For Money
Accommodation
Tour Pace
Relaxing Journeys Experience
Reviews
5
Low Cost Coach Tour
Rosemary Hill (United Kingdom)
22/01/2019
I really enjoyed the tour . Tour captain and guide where excellent and bus very comfortable . Some hotels were better than other and I would highlight the hotel in Queenstown and the final hotel in Christchurch as exemplary. All were acceptable although hotel in Fox Glacier was borderline . The only aspect I found difficulty was the amount of time spent on the bus versus the time spent in different locations. Some places merited more time than the schedule allowed and I would have liked a full day . Also in places like Arrowtown I could have done with 2-3 hours rather than about 45 mins. All the special outings were great - loved Larnach Castle and Milford Sound and the sail across the lake at Queenstown and amazing barbecue but I did hate the haggis event in Dunedin. It was just cringe making. I appreciate that others may nor share my view - maybe it's just because I'm Scottish. I felt it was a travesty! All in all am amazing holiday that highlighted places I would like to return to.
4
Low Cost Coach Tour
Margaret Marsden (United Kingdom)
03/11/2018
A fabulous way to explore New Zealand. We were well looked after by Lorraine our tour guide and felt safe with the driving expertise of our coach captains Geoff and Murray. All three were very knowlegeable and knew fascinating facts about the islands, coupled with the brilliant itinary this made the tour very interesting. The standard of the food and accommodation exceeded expectation.
5
Special Interest Tour
Barrie Parker (United Kingdom)
25/10/2018
The tour was very good, but possibly might have been better to cover one island at more of a leisurely pace (preferably the South Island). Trying to cover both Islands was very tiring. But over all a great tour. One I would recommend.
5
Low Cost Coach Tour
Gineen Rhodes (United States)
30/09/2018
The activities were varied, fun, and beautiful. I loved the haggis ceremony. The ride thru Skippers canyon was exciting and beautiful. The helicopter ride that lands on the glacier was fabulous. Lastly the people were so friendly. It was quite enjoyable.
4
Premium Coach Tour
Alan Anderson (Australia)
25/04/2018
A very interesting tour, reasonably paced most of the time but a long day form Rotorua to Masterton - may have been better to stop in Napier for the night. Coach driver was excellent (both driving and commentary) and tour guide adequate.
5
Premium Coach Tour
Charlene Sheehan (Canada)
26/03/2018
Excellent value. Service by our travel agent, tour guide and driver were great. All inclusive excursions/dinners were wonderful. Food was excellent. 3 Hotels/Motels rooms did not have air conditioning, although they did provide fans, it would have been way too hot if we had come at a different time of year. Twizel accommodations really need upgraded. Either that or chose a different town to stay in.
5
Low Cost Coach Tour
Karen Hill (United States)
22/03/2018
We experience a lot of New Zealand in just 15 days. The long bus rides were tiring but unavoidable. Loved the country! Want to go back and take a more leisurely pace.
5
Low Cost Coach Tour
Dianne Popof (Australia)
16/03/2018
Loved the tour. Everything was so well organized and we really did not have to worry about a thing. The days were full but at the same time we never felt rushed or under pressure. John Taylor our tour guide/driver was such a gentleman, he was so informative and told some lovely stories. Each evening John ensured he spent time with each of us and was keen to hear about our day and how we were all going. He really made us feel very special. We had such a great time that we are looking forward to planning our next tour. We would totally recommend this tour.
5
Special Interest Tour
Ian Rayner (United Kingdom)
14/03/2018
Brian the tour guide and Alex and Kevin were outstanding beautiful scenery although some days in the coach were a bit long.
4
Low Cost Coach Tour
Maria Zwarteveen (Australia)
13/03/2018
In most cases the hotels were too far out of the city centre. Queenstown in particular was most inconvenient because of the hilly situation and the lack of easy public transport.
4
Low Cost Coach Tour
G Pellard (United Kingdom)
10/03/2018
We had a great time. Andrew Brown our tour driver was a very knowledgeable,funny and safe driver. Hotels were all clean and comfortable, some verging on 'tired'. Overall I'd rate them a 3*. Food was very good, no complaints there. Sorry when we had to leave the tour in Christchurch.
4
Low Cost Coach Tour
G Pellard (United Kingdom)
10/03/2018
We had a great time. Andrew Brown our tour driver was a very knowledgeable,funny and safe driver. Hotels were all clean and comfortable, some verging on 'tired'. Overall I'd rate them a 3*. Food was very good, no complaints there. Sorry when we had to leave the tour in Christchurch.
5
Low Cost Coach Tour
Katherine Aberdeen (Australia)
07/03/2018
We both had a great time. Our driver/guides (Warren and Greg) were both very friendly and informative, going out of their way to make sure everyone got the most out of the tour. All our hotels were lovely and the food was terrific. The included extras were fabulous and we saw much more than we would have done if we took a drive ourselves trip. The optional extras were a bit expensive for our pockets but those we took were good. The only extra I would like to see would be an "optional extra" tour to Hobbiton from Rotorua during the free afternoon we spent there - we would not have liked to miss the morning activities. We did the trip to Hobbiton by ourselves from Auckland but it was a very long day - 3 hrs in a bus each way. The one hour trip from Rotorua would have been much better. We did notice that the standard of accommodation on our second night - the free extra night - in Auckland dropped suddenly e.g. internet access changed, wet bathmat not replaced, missing clock not replaced. The Ibis Hotel had bad security when one of our tour members was given access to a room (not his own) without any ID required. However, overall, had a great time!
5
Low Cost Coach Tour
Maciej Kulesza (United Kingdom)
07/03/2018
Overall the tour, drivers,accommodation and food, all exceeded my expectations
4
Premium Coach Tour
Hans Christensen (Denmark)
04/03/2018
In general a tight program, but that has to be expected when you want to see and experience as much as possible.
4
Premium Coach Tour
Donna Sena (United States)
04/03/2018
I thought everything was very good, I really liked the hotels that had complementary bottled waters.
5
Premium Coach Tour
Marilyn Filgis ()
04/03/2018
This tour was perfect! I can't imagine a better way to visit New Zealand for the first time. The itinerary and the included excursions were very well done; the majority of the optional excursions that I participated in were well worth the additional money spent. Our coach driver on the North Island, Steve Mahon, was so nice and such a pleasure that we wanted to take him to the South Island with us. However, Steve Roskilly, our coach driver on the South Island, was just as wonderful. I'm still amazed at the knowledge that these men shared with us on their respective tours. I loved them both. Now, our tour guide, Gary Deutscher, was absolutely astounding. His personality was great, and he was always available to help with any questions or problems that anyone may have needed. He worked very hard to make sure that everyone on this tour had the best experience possible. However, he worked in such a way that most people on the tour probably weren't aware of how much time he spent making sure that this our tour was the best it could be. I don't believe that anyone could have done a better job than Gary!
4
Low Cost Coach Tour
Evelyn Velie (United States)
04/03/2018
Both our driver guides were very informative and good drivers. (The two Steves.) Would have appreciated longer time at the stops.
5
Premium Coach Tour
Sandy Oldendick ()
04/03/2018
This trip was amazing. I will definitely recommend it to family and friends. We saw all of New Zealand and what a beautiful country.
4
Low Cost Coach Tour
Patty Amos (Australia)
23/02/2018
Overall the tour was extremely good, I guess I did not realise the distances we were covering so many of the days were very long. An extra two night stay would help on the South Island although some places where you stay would not have been suitable for an extra night. Many people on the bus were very tired by the end of the 8 days in the south.
5
Premium Coach Tour
Pat Carlsson (Canada)
19/02/2018
Very well organised, North Island. Was better in that there were less people and allowed a bit longer at stops. Hotels all good except for Te Anau, at which the bathroom was not too good for seniors.
4
Premium Coach Tour
Philip Bainbridge (Australia)
19/02/2018
Couple of ups and downs but overall we had a great time.
4
Premium Coach Tour
David Ediger (Canada)
15/02/2018
We had a good overview of the culture and geography of NZ. We would have loved to spend more time in some areas but we know that would be the limitation of a coach tour.
4
Low Cost Coach Tour
Patricia Moskaluk (Canada)
12/02/2018
We very much enjoyed the tour. The glow worm caves, Mt. Cook, barbeque and sheep shearing, Kuari forest museum, Agrodome, Maori concert, Bay of Islands, to name a few, were all excellent choices. Train ride was an excellent choice even though our day was somewhat foggy. I do not like city tours. Only half the people on the bus get to see anything at any one time, i.e. I did not see the cardboard cathedral. And these city tours are mostly looking at buildings i.e. universities, town halls etc. So I would eliminate them. If something is worth seeing stop the bus and let people off. Also, this is the first time in our travels where the tour guide and bus driver were the same person. I realize it is a cost saving measure but we had no opportunity to ask questions as it was not safe to distract the driver with questions while we were en route and when we arrived we either forgot or the driver was busy with unloading and getting us our rooms. Overall a great tour. I will certainly recommend it to anyone who asks.
4
Premium Coach Tour
Thomas Gordon (United Kingdom)
06/02/2018
With excellent tour guide and driver, Dennis and Chris, we were well looked after and informed as we travelled. Hotels were all 4 star as stated however there were differences. The best for service and food was the James Cook in Wellington. We were moved to a lesser hotel in Paihia which was adequate but not what was expected. The hotel in Rotorua needs some care and attention. A/C unit not working and as it was the weekend they could get no one to fix it. Out of everyone's control was the weather. Standing at Cape Reinga in the wind and rain I could have been standing at the north end of Scotland (ha ha). Same at the Bay of Islands with rain reducing visibility to about 1km. So it looks like I will have to come back again in the future! As always in New Zealand the staff in hotels were friendly and helpful at all times. I shall return!
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