Hagley Park, Christchurch
820 Grand Pacific New Zealand Reviews
4.6/5.0
4.6 out of 5 based on 289 user reviews.
Overall Tour Rating
Value For Money
Accommodation
Tour Pace
Relaxing Journeys Experience
Reviews
4
Premium Coach Tour
Alan Anderson (Australia)
25/04/2018
A very interesting tour, reasonably paced most of the time but a long day form Rotorua to Masterton - may have been better to stop in Napier for the night. Coach driver was excellent (both driving and commentary) and tour guide adequate.
5
Premium Coach Tour
Charlene Sheehan (Canada)
26/03/2018
Excellent value. Service by our travel agent, tour guide and driver were great. All inclusive excursions/dinners were wonderful. Food was excellent. 3 Hotels/Motels rooms did not have air conditioning, although they did provide fans, it would have been way too hot if we had come at a different time of year. Twizel accommodations really need upgraded. Either that or chose a different town to stay in.
5
Low Cost Coach Tour
Karen Hill (United States)
22/03/2018
We experience a lot of New Zealand in just 15 days. The long bus rides were tiring but unavoidable. Loved the country! Want to go back and take a more leisurely pace.
5
Low Cost Coach Tour
Dianne Popof (Australia)
16/03/2018
Loved the tour. Everything was so well organized and we really did not have to worry about a thing. The days were full but at the same time we never felt rushed or under pressure. John Taylor our tour guide/driver was such a gentleman, he was so informative and told some lovely stories. Each evening John ensured he spent time with each of us and was keen to hear about our day and how we were all going. He really made us feel very special. We had such a great time that we are looking forward to planning our next tour. We would totally recommend this tour.
5
Special Interest Tour
Ian Rayner (United Kingdom)
14/03/2018
Brian the tour guide and Alex and Kevin were outstanding beautiful scenery although some days in the coach were a bit long.
4
Low Cost Coach Tour
Maria Zwarteveen (Australia)
13/03/2018
In most cases the hotels were too far out of the city centre. Queenstown in particular was most inconvenient because of the hilly situation and the lack of easy public transport.
4
Low Cost Coach Tour
G Pellard (United Kingdom)
10/03/2018
We had a great time. Andrew Brown our tour driver was a very knowledgeable,funny and safe driver. Hotels were all clean and comfortable, some verging on 'tired'. Overall I'd rate them a 3*. Food was very good, no complaints there. Sorry when we had to leave the tour in Christchurch.
4
Low Cost Coach Tour
G Pellard (United Kingdom)
10/03/2018
We had a great time. Andrew Brown our tour driver was a very knowledgeable,funny and safe driver. Hotels were all clean and comfortable, some verging on 'tired'. Overall I'd rate them a 3*. Food was very good, no complaints there. Sorry when we had to leave the tour in Christchurch.
5
Low Cost Coach Tour
Katherine Aberdeen (Australia)
07/03/2018
We both had a great time. Our driver/guides (Warren and Greg) were both very friendly and informative, going out of their way to make sure everyone got the most out of the tour. All our hotels were lovely and the food was terrific. The included extras were fabulous and we saw much more than we would have done if we took a drive ourselves trip. The optional extras were a bit expensive for our pockets but those we took were good. The only extra I would like to see would be an "optional extra" tour to Hobbiton from Rotorua during the free afternoon we spent there - we would not have liked to miss the morning activities. We did the trip to Hobbiton by ourselves from Auckland but it was a very long day - 3 hrs in a bus each way. The one hour trip from Rotorua would have been much better. We did notice that the standard of accommodation on our second night - the free extra night - in Auckland dropped suddenly e.g. internet access changed, wet bathmat not replaced, missing clock not replaced. The Ibis Hotel had bad security when one of our tour members was given access to a room (not his own) without any ID required. However, overall, had a great time!
5
Low Cost Coach Tour
Maciej Kulesza (United Kingdom)
07/03/2018
Overall the tour, drivers,accommodation and food, all exceeded my expectations
5
Premium Coach Tour
Marilyn Filgis ()
04/03/2018
This tour was perfect! I can't imagine a better way to visit New Zealand for the first time. The itinerary and the included excursions were very well done; the majority of the optional excursions that I participated in were well worth the additional money spent. Our coach driver on the North Island, Steve Mahon, was so nice and such a pleasure that we wanted to take him to the South Island with us. However, Steve Roskilly, our coach driver on the South Island, was just as wonderful. I'm still amazed at the knowledge that these men shared with us on their respective tours. I loved them both. Now, our tour guide, Gary Deutscher, was absolutely astounding. His personality was great, and he was always available to help with any questions or problems that anyone may have needed. He worked very hard to make sure that everyone on this tour had the best experience possible. However, he worked in such a way that most people on the tour probably weren't aware of how much time he spent making sure that this our tour was the best it could be. I don't believe that anyone could have done a better job than Gary!
5
Premium Coach Tour
Sandy Oldendick ()
04/03/2018
This trip was amazing. I will definitely recommend it to family and friends. We saw all of New Zealand and what a beautiful country.
4
Low Cost Coach Tour
Evelyn Velie (United States)
04/03/2018
Both our driver guides were very informative and good drivers. (The two Steves.) Would have appreciated longer time at the stops.
4
Premium Coach Tour
Hans Christensen (Denmark)
04/03/2018
In general a tight program, but that has to be expected when you want to see and experience as much as possible.
4
Premium Coach Tour
Donna Sena (United States)
04/03/2018
I thought everything was very good, I really liked the hotels that had complementary bottled waters.
4
Low Cost Coach Tour
Patty Amos (Australia)
23/02/2018
Overall the tour was extremely good, I guess I did not realise the distances we were covering so many of the days were very long. An extra two night stay would help on the South Island although some places where you stay would not have been suitable for an extra night. Many people on the bus were very tired by the end of the 8 days in the south.
5
Premium Coach Tour
Pat Carlsson (Canada)
19/02/2018
Very well organised, North Island. Was better in that there were less people and allowed a bit longer at stops. Hotels all good except for Te Anau, at which the bathroom was not too good for seniors.
4
Premium Coach Tour
Philip Bainbridge (Australia)
19/02/2018
Couple of ups and downs but overall we had a great time.
4
Premium Coach Tour
David Ediger (Canada)
15/02/2018
We had a good overview of the culture and geography of NZ. We would have loved to spend more time in some areas but we know that would be the limitation of a coach tour.
4
Low Cost Coach Tour
Patricia Moskaluk (Canada)
12/02/2018
We very much enjoyed the tour. The glow worm caves, Mt. Cook, barbeque and sheep shearing, Kuari forest museum, Agrodome, Maori concert, Bay of Islands, to name a few, were all excellent choices. Train ride was an excellent choice even though our day was somewhat foggy. I do not like city tours. Only half the people on the bus get to see anything at any one time, i.e. I did not see the cardboard cathedral. And these city tours are mostly looking at buildings i.e. universities, town halls etc. So I would eliminate them. If something is worth seeing stop the bus and let people off. Also, this is the first time in our travels where the tour guide and bus driver were the same person. I realize it is a cost saving measure but we had no opportunity to ask questions as it was not safe to distract the driver with questions while we were en route and when we arrived we either forgot or the driver was busy with unloading and getting us our rooms. Overall a great tour. I will certainly recommend it to anyone who asks.
4
Premium Coach Tour
Thomas Gordon (United Kingdom)
06/02/2018
With excellent tour guide and driver, Dennis and Chris, we were well looked after and informed as we travelled. Hotels were all 4 star as stated however there were differences. The best for service and food was the James Cook in Wellington. We were moved to a lesser hotel in Paihia which was adequate but not what was expected. The hotel in Rotorua needs some care and attention. A/C unit not working and as it was the weekend they could get no one to fix it. Out of everyone's control was the weather. Standing at Cape Reinga in the wind and rain I could have been standing at the north end of Scotland (ha ha). Same at the Bay of Islands with rain reducing visibility to about 1km. So it looks like I will have to come back again in the future! As always in New Zealand the staff in hotels were friendly and helpful at all times. I shall return!
5
Low Cost Coach Tour
JoAnne Goin (United States)
02/02/2018
Wonderful trip. Excellent value. So much included. Highly recommend this trip.
3
Premium Coach Tour
Julia Muncey (United Kingdom)
31/01/2018
We didn't feel this was a premium tour as some of the hotels needed improvements ie curtains falling apart, bathrooms very old, furniture worn, beds worn. The food was generally very good. The tour manager and driver were excellent, although we were slightly concerned that the driver talked the whole time and felt he should be just driving in order to concentrate.
4
Premium Coach Tour
Jim Fife (United Kingdom)
31/01/2018
Early rises were a bit excessive - itinerary said leisurely start. I think the schedules could have been better arranged between 8am and 6pm instead of 6am to 4 pm. Longer stops would also have been ideal, and perhaps fewer of them.
5
Premium Coach Tour
Walter Lorencz (Australia)
28/01/2018
A very enjoyable tour with a great tour guide and excellent and knowledgeable drivers. The effort of our tour consultant Mani was excellent.
4
Premium Coach Tour
Kaye Hannah (United Kingdom)
28/01/2018
Very well organised, the driver was excellent and gave an informative commentary throughout the trip. The tour manager was very helpful with all the different resorts and hotels we stayed in. It was a very full tour and met my expectations.
4
Premium Coach Tour
Anne Scott (Canada)
22/01/2018
Toni was great as well as the drivers Kevin & Riki. Learned a lot about New Zealand and also about the Maori.
4
Premium Coach Tour
Victor Cadman (United Kingdom)
22/01/2018
Really enjoyed the north island tour, but the in the south we spent to much time on the coach and not enough time at destinations, arriving at hotels with not enough time to prepare for dinner and socialising.
4
Premium Coach Tour
Roehl Oringo (Australia )
23/11/2017
This tour exceeded our expectations. The country was beautiful and pictures don't do it any justice. The Tour Captain and the Coach Driver were both excellent and made our holiday most enjoyable.
5
Special Interest Tour
Larry Plathan (Canada)
06/11/2017
The tour was excellent as we saw the majority of the both islands of New Zealand. The tour was very well organized, given a lot of information about the places we were visiting. The bus driver/guides and captain were very thoughtful and helpful. There was a lot of variety to the tour such as travelling by bus, train, ferries and optional airplane and helicopter tours. We also had the opportunity to try a variety of activities such as visiting museums, shopping, spas, jet boat trips etc. The tours itself included the majority of all of our meals and the accommodation was excellent. The company on the bus was very good and everyone was respectful of each other including being on time.
4
Premium Coach Tour
Tracie Evans-Holt (Australia)
05/11/2017
Excellent tour.
5
Low Cost Coach Tour
Susan Alfirevic (United States)
26/10/2017
Our driver was excellent, and we enjoyed seeing the countryside with someone else driving. A very enjoyable trip!
5
Premium Coach Tour
Margaret Mayne (Australia)
05/10/2017
The itinerary, tour inclusions and optional activities were all excellent. The coach drivers and tour guide were very professional and gave excellent service. Thank you.
5
Low Cost Coach Tour
Linda Brown (USA)
05/10/2017
Our driver was excellent. The group we traveled with were lots of fun. We had a wonderful trip and very luckily had great weather.
5
Premium Coach Tour
Mel & Beryl Twigg (United Kingdom)
05/10/2017
Wonderful trip. Having Raewynn as guide made it extra special - as did having Cole as our driver for North Island - they make a class team. Re tour pace: maybe one or two more 'two-night' stays -but then that might mean missing something out or longer coach journeys - neither of which would be great.
5
Premium Coach Tour
Nicole Parkes (Australia)
15/09/2017
Had a fantastic time on this tour, it covered a lot of places and the scenery was absolutely beautiful, the Coach Captains Kevin and Andrew were brilliant and their knowledge of New Zealand was remarkable. Big thank you to Toni for organising my tour. Would definitely do another tour in New Zealand again and look forward to booking with Relaxing Journeys.
5
Premium Coach Tour
Karen de Boer (Australia)
12/09/2017
It was amazing...highly recommend.
5
Premium Coach Tour
Koji Yoshida (Japan)
28/04/2017
We had a great time during the tour with Grand Pacific. As a total rating, I want to rate it as 'Excellent''. I summarize the highlights as below: The tour staff quality was very high. Raewayen (I am not sure the spelling of her name..), tour guide, and Andrew (driver) took good care of us. They were very professional, caring and funny. Especially the tour guide was genuinely nice to us and tried her best to make us comfortable. Participants : This time we travelled with mostly Australians and two Canadians. It was really fun to travel together with them. They were really friendly, sweet and fun-loving people. We had so much laughter together during the tour. Tour Content : The tour was well-organized with enough time for sightseeing and break. We had fully enjoyed all the beautiful scenery and natural landscape in the South Island. As the final message, I had a wonderful time during the tour. If I had a chance to go back to NZ, I will choose to travel with the Grand Pacific and the same tour guide and driver if possible. Thank you!
5
Low Cost Coach Tour
Di Xu (United States)
13/04/2017
The tour is wonderful. I enjoyed it very much. Both of our drivers (Steve) are great. It would be better if some of the accommodations can be improved, such as the Heritage Gateway Hotel.
5
Premium Coach Tour
Keith Paul (Canada)
09/04/2017
We had a fantastic time and would recommend this tour. The tour host Nick H and bus driver Chris where accommodating and very personable. They make a good team and made our trip memorable.
4
Low Cost Coach Tour
Norman Jee (United States)
31/03/2017
We enjoyed the tour but would have liked a smaller group, say about 24, as it was in the last part. Did not think too much of the hotel in Christchurch, large but empty rooms. Liked the availability of laundry facilities at most to the places we stayed. Impressed with the IBIS in Wellington.
5
Premium Coach Tour
Margaret McDiarmid (United States )
27/03/2017
Well-organized and well-paced. Capable tour director (Dianne Stanford) with a good sense of humor. Our bus driver, Cole, offered thoughtful insights into NZ's indigenous history. Perfect balance of organized visits and free time. Comfortable accommodations. Interesting for us to be the only Americans in a group of Australians and to have only 13 in the group. Well-chosen visits and commentaries.
4
Low Cost Coach Tour
George & Kathleen Denton (United Kingdom)
26/03/2017
We really enjoyed our tour, the organisation was excellent and we were very pleased with the accommodation and the food quality. The coach captain was well informed and our contact with the company, Toni Harris was extremely helpful and kept us well informed.
4
Low Cost Coach Tour
Elsa Balch (Australia)
16/03/2017
I enjoyed the tour very much. However, it seemed very rushed and we didn't get enough time to enjoy some places. I realise that this is due to the long distances we covered and it gives one an opportunity to decide whether to return to certain areas.
5
Premium Coach Tour
Steven Harding (Australia)
14/03/2017
Grand Pacific were excellent.
5
Low Cost Coach Tour
Nancy Sullivan (United States)
13/03/2017
Loved the South Island. There was always lots to do and see. Peter our guide was great - very knowledgeable.
5
Premium Coach Tour
John Hull (Australia)
04/03/2017
Driver and Tour Guide were very knowledgeable and worked well together. It was a very enjoyable experience. Grand Pacific are a great company to travel with.
5
Low Cost Coach Tour
Laurie Teichrow (Canada)
28/02/2017
The tour was great! We enjoyed very much the sights, history and the people. The driver, Rod, did excellent job.
5
Premium Coach Tour
Monika Baumli (Switzerland)
19/02/2017
It was a great experience to travel with Grand Pacific Tours through New Zealand. There were so many highlight and all was well organized, also the tour group was pleasant.
4
Low Cost Coach Tour
Annette Knight (Australia)
18/02/2017
Sights were amazing, accommodation very good, meals excellent. Pace was okay, a bit long in bus a few occasions (especially Christchurch to Picton). Felt coach captain was good but he had a very large group of 48, too much for one person - I would have like an escort to assist us.
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