Everything went extremely well, well planned, one of the best experiences I’ve ever had. The crew, boat and views were superb. Thanks for everything.
Excellent service from first email to end of trip at airport. Toni was excellent at answering emails and dealt with my queries promptly! Give this girl a raise/promotion! (ed. – noted). Cruise with Rob and the boys was a great experience – genuine kiwi hospitality and scrumptious dinner! Not to forget the spectacular views!
The country is sensational!! Accommodation was basic; however, very clean. The best presented unit was in Wanaka Distinction alpine resourt where we had access to pool, spa, barbecue and many other complimentary things for comfort including dishwasher, washing machine. The weather was hot +28 and we would appreciate if units have air-conditioning inside but none of them had. The worst experience was with car hire through Thrifty cars. They’ve given us a heavily damaged car! We were told the car was damaged but driveable and they have already photographed all damages. I asked to see the photographs before signing in the car, the guy said he didn’t have them!!! How can you rent the car without inspecting a damage??? So I refused, I said that we would like to take our pictures before renting this car so the guy took us to the car which was like 5 minutes of walking in heat conditions. Guess what we counted 7 damages and deep grazes on car which weren’t even showed on their drawing!!!! So we took all pictures and the guy witnessed everything (he wasn’t happy you could tell)! We documented on their lease form and marked additional damages on their drawing. Having mentioned all this the provided GPS unit didn’t work neither so we had to use off line maps for most of our trip. I will never book with Thrifty cars again! As for Relaxing Journeys, the company is very good and helpful.
Beautiful cruise with only 11 of us on board and the food was superb with a Chilean chef now on board! Dinner was fresh crayfish and beautiful desert, washed down with NZ wine! Other passengers were great fun and a calm overnight sleep. We loved it and the crew were great fun including skipper Carl.
Relaxing Journeys really know how to put together a magnificent holiday incorporating great accommodation an Itinerary to show off this magnificent country. Well done again.
Had and excellent tour of NZ. The country is a definite must do on one’s bucket list! We thoroughly enjoyed it. For us one night in Rotorua would have been good swapped with 2 nights in Wellington. The only other change we would make is the hotel in Christchurch is really really difficult to get to because of the construction there. Maybe a hotel in a little different area would be better until the roads/ buildings are repaired. But we had a fantastic time! We will recommend you to all our friends!
Good communication from start to finish. Very professional.
Accommodations was very good except for Auckland. Ponsonby art hotel was very hot (no air conditioning) and our room was in the courtyard right next to restaurant – a thoroughfare. Also choice of spending 2 nights in Ohakune: we would have been better situated within the national park and closer to mountain walks. Accommodation in Napier was outstanding. A very interesting and varied tour. A big drive on last day.
We had a fantastic time, thanks to the well selected hotels and tours we could enjoy. It helped us a lot to just focus on enjoying NZ 😉 Thanks, Toni!
We have had an excellent tour of North Island. Not rated accommodation as varied. Pace was Ok as we defined it! Would make changes if we were doing it again.
Toni has been a great help by making our honeymoon trip even more wonderful. She is very kind, clear, flexible and patient. We asked for some adjustments in the itinerary and that was all possible. The hotels were well informed by my husbands birthday and our honeymoon. Because of that, we even got free upgrades! Thanks so much Toni!
Joanie and I wanted to take the trip of a lifetime to New Zealand, and being the independent souls that we are, planned to rent a car and drive the country. I figured we could identify what we wanted to see and book our own, but that quickly became overwhelming. So I began searching the internet for sample itineraries, and came across those provided by Relaxing Journeys. Bingo! We chose an itinerary that made sense for us, asked the wonderful Toni to adapt it to our interests, and she created a good one. A few tweaks and we were there. All of the hotels were well-located, friendly, quiet, clean, and comfortable. The recommended sights were spot on. I highly recommend engaging Relaxing Journeys to help guide you in the complex and sometimes time-consuming task of creating your own trip of a lifetime.