Travel Agents

Matapouri

Travel Agents (Read this it’s important)

Relaxing Journeys acts as agent and wholesaler for the tours on this website. This means we sell direct to the client as well as to agents. However we respect the traditional agent client relationship, so all correspondence will only be between Relaxing Journeys and you the Agent.

There is also a good chance your client has come to you saying they want to book a Relaxing Journeys tour, so our rates below provide you with commission.

We have a lot of agents that only choose to book only one tour with us, and because we charge in NZD we do not send out commission cheque’s. In some cases the bank charges for international transfers are larger than the commissions!

Procedure for making an Agency booking with Relaxing Journeys

  • Complete the enquiry form for the tour your clients are interested in.Mention that you are a travel agent at the bottom of the form
    Fill out the form using your contact details
    Please provide ATOL, ABTA, TCF or relevent agency number
    Indicate what commision level (1 or 2) you wish us to quote on (see below).
  • We will send you a quote for the tour less your commission (in NZD).
  • You can then quote your clients for their flights, insurance & their New Zealand tour in one package in your own currency.
  • If your clients decide to go ahead you pay us the tour deposit by card. Do not use your clients card for this, use your Agency card. If your Agency doesn’t have one, then we can’t accept your booking as we do not accept deposits unless paid by CC (no exceptions).
  • When all is confirmed we’ll send you a booking advice. The tour balance is generally due around 45 days before the tour start date.
  • You can pay the balance of the tour by CC or direct into our account (in NZD) by telegraphic transfer.
  • You will receive an electronic verison of the itinerary about 2/3 weeks out, and your clients travel docs et all will be waiting for them on arrival in NZ. Arrival instructions are provided by your Tour Consultant after the balance is paid and electronic verison of the itinerary is ready.

Advantages of this method for you are

  • Reduced bank conversion fees
  • No waiting for commission cheques – you are charged the NET rate instead.
  • You can bill your clients for their flights & New Zealand land tour in one package in your own currency
  • Your clients are protected by your ATOL, ABTA, TCF industry protection

Agency Commission Rates

We have two levels of commissons. One level if you want to include the specials we are currently offerring online and another commission level based on the retail/brochure price excluding our current specials.

Commission Level 1

Includes our specials – request this level if you clients have seen our price and you have to or feel the need to price match.

Commission Level 2

Based on brochure/retail rate & excludes Relaxing Journeys specials:

Can I earn more commission?

Yes you can, if you send us volume bookings we’ll look at a special arrangement.

We look forward to hearing from you!

Address

Physical Address:
Building 2, 15 Accent Drive
East Tamaki 2013
Auckland
New Zealand

Postal Address:
P.O. Box 204-347
Highbrook, Auckland 2161
New Zealand

Contact Details

Telephone:
Australia: 1800 291 010
New Zealand: 0800 424 386
USA: 1800 929 7160
UK: 0800 424 386
Intl: +64 (9) 272 2652

Email:
info@relaxingjourneys.co.nz

Online:
Contact Form

Office Hours

Our office operates during normal business hours in New Zealand/Australia. If you call after hours, please leave us a message and we will get back to you as soon as we are back in the office.

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