What days/dates do your tours depart?

Each of our tours departs daily, subject to availability at the time of booking.

Do your independent coach tours include meals?

Meals are not included in the prices shown on our website, however breakfasts can be added to your if you require. Prices for breakfasts for the Standard, Quality & Superior accommodation options are shown on our website. Motel & Apartment accommodation is self catering.

Will there be a tour guide travelling with us?

Because you are travelling independently, using scheduled coach and rail services, you are not part of an escorted group. Your drivers will provide commentary throughout your tour.

What is the difference between Quality and Standard accommodation?

For Quality accommodation, you will stay in selected motor inns or hotels. These are centrally located and have a selection of restaurants and bars, as well as the facilities expected in quality hotels. With Standard accommodation, you will stay in centrally located hotels and motels. Some motels have kitchen facilities as well as colour TV, radios etc.

I want to spend more time in a particular place. Can I add a night to the tour?

All of our tours are flexible and we can add or drop nights in each destination to suit your timetable. Contact us for advice and a new cost.

I am travelling alone but I do not want to pay the single room price. Can you find me a roommate?

Unfortunately it is extremely unlikely that there will be another person travelling on exactly the same tour on the same date and in the same class as you, so we are unable to match you up with another traveller.

Are transfers included?

Transfers between trains, coaches and your accommodation are provided as part of your Tour. Unless you ask us to book your pre-tour arrangements, you must make your own way to the start of the tour.

Where do your tours depart from?

Auckland coaches depart from the Intercity terminal, Sky City, Hobson Street. Auckland trains depart from the Britmart railway station. Christchurch coaches depart from the Intercity terminal, 123 Worcester Street. Christchurch trains depart from the Addington railway station, Clarence Street.

What if something unexpected goes wrong during the tour?

You can call us toll-free within New Zealand. Someone from our office is always on call, 24 hours a day, 7 days a week, 365 days a year.

Do I have to carry my own bags or will somebody do it for me?

In Superior and Quality accommodation, the hotels will generally have a porter who will assist you with your bags. Standard properties do not have porters, but often your driver will be willing to assist.