How Do I Book My New Zealand Holiday?

“I had to email you to thank you for the wonderful trip you organised for us. Words cannot describe the friendliness we encountered both on our tour and also the people we met.” Eileen Lee & Anne Brady (Ireland)

Well lets start by saying we have done everything we can to make it as easy as possible for you to book your tour to New Zealand!

Quick Facts

  • We have offices in New Zealand & Australia and welcome bookings from anywhere in the world.
  • We only deal with New Zealand tours & holidays.
  • We do not book flights to or from New Zealand. We only deal with the land component of your New Zealand holiday.
  • You will not find our tours cheaper anywhere else!
  • We provide a secure online credit card facility for paying your tour deposit. The tour balance can be paid by credit card online or by telegraphic transfer into our company account.
  • Only the New Zealand Dollar (NZ$) prices on this site are accurate. Prices in other currencies have been converted for your convenience, and are there to help you to compare to your own currency. All of our New Zealand tours are charged in New Zealand Dollars.
  • Read the “Top Ten” reasons why you should book with Relaxing Journeys, and have a look at some of the comments our clients have sent us over the last year.

Our Simple 3 Step Booking Procedure

Step 1
Take your time and search through or tours and choose one that suits you best. Each tour itinerary page has a link to an enquiry form. If you are interested in that tour, complete the form. Your enquiry will be assigned to one of our tour specialists who will be in charge of your enquiry. You will be notified of who this is, and their details so you can contact them directly!

Step 2
We will provide you with a personalised quote by email (normally within 12 hours). If there are any further questions you have at this stage your personal tour consultant is there to help answer your queries.

If you decide to proceed we will send you a link to our secure form where you can pay your deposit* online (by Visa or MasterCard). The deposit is normally around NZ $250pp but varies according to tour type.

Step 3
We will then send you an invoice for the balance of the tour when your tour has been booked & confirmed. The tour balance is due at least 45 days prior to the commencement of the tour*.

The two methods we recommend you to pay the balance are detailed on the invoice; either online using your credit card (a 1.5% credit card fee applies), or direct into our company account. All currency conversions (if applicable) are carried out automatically by your credit card company or bank.

Your tour documents, tour vouchers, travel bag and/or travel wallet and all tour documents will be either:

  • handed to you by the representative who meets you at the airport
  • handed to you by your coach captain on arrival at your tour accommodation
  • delivered to the hotel or address you are staying at prior to your tour

depending on the tour type chosen. We also provide you with a tour itinerary and arrival instructions by email, once we have all your flight information and personal details.

Notes

* All day tours are required to be paid in full at the time of booking. We then issue you an e-voucher which you print off and take with you to the departure point.

* For last minute tour bookings the full payment will be required to confirm your place on the tour. What is last minute? Anything falling with 45 days of the tour departure date.

If you have any other questions about how to book your New Zealand tour that are not covered here then please email us for more information. Read some of the comments we have received over the last year, or have a look at the “Top Ten” reasons to book with Relaxing Journeys.

 

 
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